ACI Sky Workbench Update

[PKelly]

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[td]

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On behalf of the ACI team, I’m writing to share an important update about ACI Sky™ Workbench and our plans for the platform. We recognize that the current Sky Workbench experience is not meeting expectations. After careful consideration, we have made the decision to stop use of the current version and focus our efforts on developing a significantly improved Sky Workbench 2.0 experience, targeted for release in spring 2027. Therefore, access to the current Sky Workbench platform will be discontinued on October 9, 2026. This will allow our team to focus time and resources on addressing key areas of the experience and delivering a platform that earns your confidence. I appreciate the candid feedback you’ve shared with us. Many of you have invested significant time testing the platform, adapting your workflows, and sharing feedback to help us understand where improvements are needed. Your input has provided us valuable clarity and will continue to inform our work on Sky Workbench 2.0. We will keep you informed as that work progresses and share updates on our progress toward the planned spring 2027 release. Thank you for your honesty, patience, and partnership.

[/td]

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[GeneralTranslations]

So, uhhhh, ACI is out as an option for 3.6 as of now, then, yeah?

 

[Doug DeMars]

On behalf of the ACI team, I’m writing to share an important update about ACI Sky™ Workbench and our plans for the platform.

We recognize that the current Sky Workbench experience is not meeting expectations.

After careful consideration, we have made the decision to stop use of the current version and focus our efforts on developing a significantly improved Sky Workbench 2.0 experience, targeted for release in spring 2027.

Therefore, access to the current Sky Workbench platform will be discontinued on October 9, 2026. This will allow our team to focus time and resources on addressing key areas of the experience and delivering a platform that earns your confidence.

I appreciate the candid feedback you’ve shared with us. Many of you have invested significant time testing the platform, adapting your workflows, and sharing feedback to help us understand where improvements are needed. Your input has provided us valuable clarity and will continue to inform our work on Sky Workbench 2.0. We will keep you informed as that work progresses and share updates on our progress toward the planned spring 2027 release.

Thank you for your honesty, patience, and partnership.

Sincerely,
Melony Kunkel
Vice President, Division Operations
First American Mortgage Solutions - ACI

 

[HVNY]

https://nationalmortgageprofessiona...dline-nears-first-american-earns-verification Meanwhile last June. We are being screwed with. I don't appreciate it.

 

[Airstream]

ACI users are in quite the bind.

 

[Fernando]

Don't know how ACI can do business. By Spring 2027, appraisers will have chosen competitor software.
Unless ACI knows something we don't know like 11/2 extended to Spring 2027.

 

[HVNY]

I'm gonna keep using ACI for GPAR and my non GSE work. It's obvious now that UAD 3.60 will be pushed back to next spring.

 

[Airstream]

I'm gonna keep using ACI for GPAR and my non GSE work. It's obvious now that UAD 3.60 will be pushed back to next spring.

I don’t think so. The GSEs could care less about whether ACI works. SFREP, TOTAL, Nighthawk, AIVRE all work.

 

[HVNY]

All I see is people struggling with the software and saying they completed 2 UAD assignments so far. I"ve completed at least 15 standard assignments in the last week and a half. It's getting pushed back. Nice try

 

[Airstream]

All I see is people struggling with the software and saying they completed 2 UAD assignments so far. I"ve completed at least 15 standard assignments in the last week and a half. It's getting pushed back. Nice try

On what basis are you saying that? Just because ACI is scrapping their 3.6 when there are at least 4 other workable programs. Want to make a wager? I have done 4 3.6 on Total. Not a problem. They are releasing more enhancements tomorrow that will speed things up more. The last 3.6 I did took me 5 hours, and with the new enhancements it would have taken less time. The GSEs will say, “Switch software companies.”