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Doing Reviews

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Tim
Thats that dammed if you do dammed if you don't question on reviews. And if you turn in another appraiser it automatically looks like a witchhunt. Its not really included in the scope of the review. Just reccomending that client make the claim might give you some peace of mind. But unless they have suffered a loss there is no reason for them to make the claim.

Can you be sued by the client for involving them in the process?
 
Tim,

I think the best source to look to for an answer is the Appraisal Standards Board, and the ASB addressed the issue directly on page 78 of the 2002 FAQ Book. They say that sending reports to a state board without norifying the client, absent any law or egulation to the contrary, does not violate USPAP.

Whenever I have a question I try to find it in the FAQ. For anyone who does not have this book, I would highly recommend it.

You might also refer to lines 311-316 in the 2002 USPAP. State enforcement agencies are included in the list of entities to whom an appraiser may release assignment results.


Best Wishes

JC
 
Thanks, John. I appreciate your response. As usual, you clear the confusion with a factual response.
 

The astute appraiser knows that this attitude leads inevitably to a witchhunt mentality of the worst order, particularly when the boards members (and/or staff) have no specific competency in the type of appraisal or property type.

Regards

Tom Hildebrandt GAA

I agree with that Tom, but is the only alternative to turn a blind eye to any and all problem appraisals?

Short of any requirement of using professional board members, what is the answer? Most know what the problem is.

Jim
 
Jim and others

I think we are speaking to two different issues.

The first issue is whether there is a confidentiality issue with an appraiser reporting to a state regulatory board what you believe to be bad work product that you reviewed for the original client who received the product. In this case, I see no problems with this from a confidentiality issue unless your client has specifically asked you not to report, and even then, I do not believe that USPAP is the legal vehicle under which you could be held accountable. In other words, assuming that you received the work product in the normal course of your business, and you believe it needed to be brought to the attention of the regulatory board, you are not violating confidentiality issues under USPAP. I think John's post expressed the reasoning very succinctly.


The second issue is regarding the basis for turning in the your peer. If you accept the responsibility of turning in a peer, you can and should be held accountable for your action. I think you would agree that any allegations should not be frivolous, or generated by business concerns (turning in the competition). I would also suggest that in expressing your opinions regarding another appraisers work product, you are providing what you believe to be a professionally competent opinion as a fellow appraiser. In other words, your opinion should be in accordance with Std 3, that is to say it should "correctly employ those recognized methods and techniques necessary to develop credible appraisal review opinions and also avoid material errors of commission or omission. " (USPAP 2002 Std 3 lines 1118-1120).

In my opinion, turning a fellow appraiser into a regulatory agency for what you believe to be a faulty work product should require the highest level of professional diligence by the appraiser making the allegation. The basis for the allegations (your opinion) should not be merely based on what you believe the appraiser might have meant. It should not be a mere difference of an opinion that you do not find credible, but you should be able to point to actual misrepresentation of facts that are substantive in the analysis. You should also be able to cite specific sources as the basis for what you believe to be inappropriate technique or methodology and you should be able to prove (not just support) all of your allegations.

Many reviews accomplished for lender clients fall way short of this level of diligence. Stated differently, the scope of the review for lending work should be viewed as something far less than the scope of a review for presentation to a regulatory agency.

If the scope of your review is insufficient to adequately determine the underlying basis for why you disagree with someone else's work product are wrong; you are not doing competent work. Since in the course of normal lending work, we seldom get to review work files or discuss the issues with the appraiser, it would be very difficult to fully obtain a sufficient understanding of why someone else thinks the way they do. Therefore, turning someone merely on the basis of a lending review unless there are factual errors is a very risky business. If you can find factual errors (made up comps or incorrect assertions of zoning or incorrect property history ) ok, but disagreeing with comp selection and adjustments are largely judgmental issues. As a professional, you should be held accountable for a poor review product much in the same manner as if you did insufficient analysis to determine a highest and best use or in selecting poor comparable.

In summary, if you are going to argue that a peer should possibly have his license is reviewed, you should be damn sure you are 100% correct. Otherwise you are taking on huge risk. I am not saying you should not turn in fraudulent work, just that you need to be certain that you can prove the allegations.

The thrust of my prior post was to point out that I believe that there is a difference in the obligations regarding the scope of work we appraisers have when doing a review for lending work as opposed to the review which provides the basis for an allegation before a regulatory agency.

I have often posted on the problem with states, such as North Carolina, Kentucky and others who allow their investigators (and other fee appraisers they hire to testify) to do so without doing Standard Three reviews, is just this issue. By not acknowledging the a requirement to meet professional standards, they can just say something is wrong without providing any basis for the disagreement, much less proving it. In short, they cleverly shift the burden of proof in the formal legal proceedings to the respondent, not the legal counsel. In short, becomes a witchhunt. You have the choice of accepting the verdict of guilty, or spending thousands of dollars to defend against vague allegations of wrongdoing.

Such states argue that the board members are experts and can make such determinations based on just "facts". Those of us who regularly attend the NCAB know that this is not the case. For the most part, the sitting board members are well intentioned but they are not blessed with any exceptional insight or knowledge of the appraisal process, techniques, methodologies or theory. In fact, the opposite is true. They seldom refer to USPAP during a hearing except to extemporaneously misquote portions of the documents, they have never referred to a basic appraisal text in any hearing I have attended, and they presume that they way they do (or did) appraisals in their practice is the correct (and only correct way) to accomplish the task.

Accordingly, the board members and staff have made some outrageous comments regarding typical appraisal practice. Further, the investigators often argue differences of opinions or misrepresent what the appraisers opinion is since they never discussed the issues with the appraiser at any time prior to the hearing.

In fact, in the State of North Carolina, an appraiser often gets to a formal hearing without ever having an investigator or other expert witnesses review his work file or verbally discuss the merits of the case as fellow appraisers. In fact, in the State of North Carolina, the investigator (who is an appraiser) will deny that he is using any appraisal expertise in the scope of his investigation. The "expert witnesses" at the hearing may never have read his work file or discussed the merits of the case. The whole system is set up so that the investigator and any expert witnesses have no responsibility, no accountability for misleading statements or misrepresenting incorrect information. In the one instance in which it was shown that there "compelling argument" that the investigator and expert witness provided misleading information, the NCAB dismissed the charges against the investigator merely because it could not be proved that he deliberately lied.

As professionals, we should expect the highest level of diligence from our regulatory agency. What the State of North Carolina does is the exact opposite.

Regards

Tom Hildebrandt GAA
 
Tom,

Let me pose this for you:

Small Claims Assessment Review hearing officer .. qualified in NY due by licensure as appraiser (other qualifying possibilities are 1.) attorney or 2.) certified appraiser.)

Presented with five comparables .. complete census of ranch houses within half a mile sold over the prior two years. Subject is a 2-bedroom ranch .. no finished basement, or additional external amenities. Highest selling comparable $65,000 .. walkout basement, 3-bedrooms, brick front, fireplace, etc. All other sales ranging from $52,000 to $57,000.00.

Fact: This girl hearing officer has an ego problem, is an employee (full-time) of another municipality's assessor's office, and has a BIG problem with men and with appraisers.

Decides that 'based upon the evidence presented to her' that the subject is valued at $78,000.00.

I've yet to find the time, but intend to send the whole file to our state board, posing the following question:

1.) Can you board members arrive anywhere near this value, given the information provided? If so, I'd like you to summarize the valuation techniques you used, so that I may use them and quote you in the future.

2.) If you're not able to arrive anywhere near this value, how do you wish to discipline this licensed appraiser? May I suggest cancellation of her license?

What say ye?
 

As professionals, we should expect the highest level of diligence from our regulatory agency
Tom Hildebrandt GAA

Tom, I agree with all you say. My original response was only to point out to someone who had said it was a violation of the USPAP confidentiality provision to send a copy to the state board. So I quoted the ASB that said it was permissable.

I never give off the cuff opinions in my appraisals, reviews, and try not to in my posts. I have never turned a report in to anyone other than my client, though many times I have been tempted.

In my reviews, if I find anything I question, I check it with two or three sources, if the appraisal matches any, or even comes close, I give the appraiser the benefit of the doubt. If I can find no support for the information from any source, (most info is checked with three sources, plus the buyer, seller, or agent) I will comment that my information is different, and if there is enough questions I will regrid the comps, or find three new ones. Since most companies now want either to comfirm value or give a new one, I do just about a new appraisal to conform with USPAP standards.

I don't believe in blasting an appraiser because I don't like their work, or disagree with their opinion, or don't like the appraiser, that is unprofessional conduct in my opinion.

I do a review, and give my opinion, that is all that is asked, and that is what I do. I feel I do it competently, and with the highest level of diligence I can offer.

I feel the Flordia Appraisal Board does also.

Jim M
 
Jim M.

What I was pointing out was that if you are commenting on someone elses work product to a lending user, the scope of work ( and diligence) required is something entirely different than making the accusation to a state licensing agency.

I apologize if you feel I was directing my comments to your professionalism as a personal issue. I did not intend that at all. From your comment, it seems to me you understand the issue of scope of work, and the requirements of a professional to be circumspect in his allegations.

The appraiser I am concerned with is those who have been hired by regulatory agencies who are making comments regarding the work product of others (the data, analysis and conclusion) without doing anything more than saying they disagree. I am also concerned with other appraisers who turn other appraisers into the boards for nothing more than what amounts to disagreements over value conclusions where no factual information is in dispute, but the issues are entirely subjective.

The classic case is the appraiser who says he disagree with such and such an adjustment. Here is a paired sale that shows I am right and he is wrong. If the adjustment had been made correctly, the value would have been $zzz, accordingly the other appraisers work is bogus and not credible.

What the appraiser has done in the prior example is demonstrate that he has an alternative solution to the appraisla problem which he can support which may be considered for use by the review client.

If the review appraiser wants to prove that the other appraiser is wrong, he first needs to ascertain the basis why the other appraiser made no adjustment (or a different adjustment), and then demonstrate technically that the other appraisers data, technique, methods, assumptions were in error. That is a daunting task in this subjective profession of appraising where damn near everything we do is based on opinion.

My problem with state boards, at least the NCAB, is that they often do less work and analysis than the misguided appraiser who turned the appraiser in in the first place.

At any rate, sorry if I ruffled your feathers. I enjoy your posts and am glad to have you commenting regularly on the forum.

Regards

Tom Hildebrandt GAA
 
Tom & Jim,

I can't believe that appraiser's are actually under the impression that a disagreement of value is grounds for turning someone into the state board. I this is happening in your states, I feel bad for you. If any appraiser can't objectively do a review without bias, then they should not being conducting reviews. An appraisal is an opinion of value. If the appraiser questions another appraiser's value, he should have factual data that shows the apprasier is wrong. Where does it say that the reviewer knows more than the original appraiser?
I was wondering if you guys actually get to do field reviews. The majority of field reviews I get to do have greater problems than value conclusions. We have a segment of our profession that thinks the rules do not apply to them. A much larger segment than most fine, upstanding appraisers realize. I have conducted 10 field reviews in the past four months and the value conclusions are well supported. Well supported with inappropriate comps, well supported with unverified sales, well supported with made up comps, well supported with USPAP violations failing to mention subject market activity, purposely understating distances and totally ignoring the sales in the immediate area.
I sincerely believe that most review appraisers can spot these infractions quite easily. A difference of opinion is one thing, but blatantly breaking the rules is another. Our state boards make it hard to rid our industries of the "bad seeds". The "bad seeds" know this to be true. Somehow, these people have started the "witch hunt" theory. There is no "witch hunt", there is barely any hunt at all. I feel bad for any appraiser who is unjustly called in front of their state board, but I believe any just appraiser can defend himself and let the facts support him. I hope any every state board can recognize the difference between a fraud, bad appraisal practice and a difference in opinion.
Review appraisers are just like regular appraisers. Some good, some bad. Every time I have been questioned by a review appraiser (and I have), I come out guns blazing, destined to prove I am right. I will provide additional comps, more details anything that will support my opinion over the reviewers. Do I get mad, of course. Am I infallable, certainly not. A field review can be humbling sometimes. Have I ever thought there was a witch hunt? Never. I wish every appraisal was subject ot a field review. The entire mortgage industry would turn upside down, until they figured a way around the new obstacle.
 
Airphoto

I can not comment on the relevancy of the value conclusion.

Speaking from a purely USPAP point of view, I could not even begin to render an opinion since I do not know what the purpose or function of her opinion was, and whether there was a requirement for the opinion to be derived under USPAP Std 1 and 2 or some other standards such as mass appraisals (Std 6) or under some sort of jurisdictional exception issues.

Forgetting those issues, what exactly are you suggesting this appraiser did wrong under Std 1? Used the wrong approach? Chose other sales that were not good comparables? Made inappropriate adjustments? Did the cost approach incorrectly? Or under Std 2, could it be she just did not explain the why very well?

Could it be that for the type of work this assessment officer makes, rendering such an opinion without providing any basis for her opinion may be typical practice? Happens all the time before our tax appeal boards, but they are not appraisal professionals, just political appointees. If the actual tax assessor has to express an opinion, he must support it based on the "book" the local tax department wrote for that valuation period. Has little to do with valuing a specific property, has everything to do with probable values and comparison to statistical norms of the entire population data set.

What you are suggesting is that there is that from the data you present, there is no way the value conclusion could be reached. As to the comparable sales, perhaps it was a complete data set from the neighborhood. I would not know. But as I have an enquiring mind, I would want to know were the site's physical and locational attributes similar, were the properties equal in quality and condition, etc, etc, etc. Could be a lot of reasons for a higher value. I just do not know. Presumably you have reason to disagree because of your experience with the local market; I do not have enough information.

APPLICATION to APPRAISAL REGULATORY AGENCIES

The question you pose is exactly what the investigators do for the regulatory agencies that use the "fact finding" witch hunt mentality. They throw selected "facts" at the boards and then let the hapless appraiser try to "defend" his work product. The investigators do not have to prove anything. They just imply all sorts of stuff and let the board ask questions and make their own conclusions. The board never deliberate in public, they can not be asked questions, , and in the State of North Carolina, they (the board) never report what facts they found to be facts, or what testimony was in error, or what the vote was or if there were any dissenting opinions, they just report the punishment.

The summary of the case presented to the public via newsletter is written by the investigators, and to the best of my knowledge, is done without consulting with the board regarding their fact finding deliberations. In the few cases where appeals ahve been entered, the investigator often argues that the work product was not wrong, but would have been more credible if done differently.

I would submit that this is bad public policy and it should scare the H... out of every appraiser. You could have done absolutely the very best possible work product possible, but if the board does not like you or what you said, you are guilty.

This procedure where the appraiser has to defend his work product without being told what is wrong but wherein the jury gets to ask questions is called peer review.

Peer review is great learning tool. You can learn a lot of great things from such a process.

It is a lousy tool for enforcement. Regulatory agencies should not take someones license based on such a practice. The appraiser needs to be told what his errors were and why they are errors. If the errors can not be proved to be wrong, then it is a difference of opinion. You may not like the value conclusions, and you may not like the underlying assumptions, and you may think they are credible but ...... that is your opinion.

Regards

Tom Hildebrandt GAA
 
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