So, do you see what ultimately happened in Ray's situation ? Client B went out and got someone ELSE to go do a NEW APPRAISAL ! Happens all the time, that way. So, why didn't Client B just say, you know what, I think I'll use the report we already have here in our hands, and thanks to this conversation, Ray, you've just helped me to save a few dollars here. ....By the way Mr. Client, if your u/w writer has any questions or concerns I will NOT be taking their phone calls. Two years from now, if the borrower stops paying you, my report in your portfolio will be absolutely useless paper.....and I will wish you the best.....because you are NOT a legitimate user of the report. You will find your company name mentioned NOwhere within that report.
Still scratching my head as how the AI rep stepped in to referree this scenario. We have been primed for this nuance, for so many of the trailing months of 2003, all set and geared in OUR favor, and allowing US more control over those people who have traditionally given themselves "client rights" when they had NONE. While we know it will still take years for the client-pool to catch on to the change in protocol that we now have to support our reasons for NOT re-assigning anything, it just goes to show you that there are NO authoritataive voices informing our clients and their field "agents" about what can and can not be done. They will continue to seek any weak-links in our ranks, and take all advantage where they can. When they can not "win", they act in spite, and go out and do what they know they have to do.......get a new report, with their name on it, and recognizing them as a legitimate user of the report as confirmed by a formal order, done for an agreed fee.
I see no shades-of-grey in the "no re-assigns" moments that will still come about. Yet, many of us will still try to create shades-of-grey as folks try to iron out the aspects of possible release letters, inspections or re-inspections, should massive fee discounts be extended, and the fact that they might "know" something about the property that has to be put in a confidentiality lock-box ! The past was the past, and new is new ! Seize that gift, and do not try to confuse the two......and maybe Client B will grow up and act like a mature professional in the process. He/she really wants to become a Client A....but they act as if they do not know how to do that....and it is our opportunity to guide them along the pathway. Not all opportunites come to fruition, however, as Ray's Client B demonstrated with him. Oh, well.