An example of an AMC's employee minimum requirements is listed below:
Appraisal Processing Associates
We are seeking full timeAppraisal Processing Associateswho will be responsible for appraisal order maintenance to include (but not restricted to) order receipt, order assigning, obtaining interim order status by queue-calling/follow-up, communicating order status to the client, achieving clarification of issues affecting the successful completion of the appraisal assignment, and entering order-specific notes into the FLS order management system.
Candidatesmusthave a minimum of one (1) year appraisal processing, mortgage processing or banking to have their applications/resumes considered.
RESPONSIBILITIES INCLUDE:
* A strong understanding of the Appraisal Team and their role in providing the highest levels of customer service, efficiency, and productivity.
* Flexibility and teamwork are essential requirements in order to succeed within the environment in which the appraisal team operates.
* Compile and deliver recurring client order status reports.
* Highly organized and detail-oriented, and able to respond professionally to business communication (internal and external) of all types.
* Utilize the follow-up queue to maintain the appraisal order from receipt to delivery to the client.
* Ability to work well with multiple team members to deliver high levels of customer service.
* Teams with Customer Service staff to respond to elevated or complex issues regarding appraisal orders.
* Functions as a liaison between the appraiser and client to resolve any issues related to completing the appraisal assignment.
* Updates the client of any and all delays associated with completing the appraisal assignment.
* Utilizes the FLS order management system to enter notes, set process points, and manage all stages of the appraisal assignment.
* Provide support to appraisal review, teaming to accomplish quality control reviews of appraisal reports prior to delivery to the client.
* Communicates chronic or repetitive service and/or quality issues with individual appraisers to department management.
* Perform other related duties as assigned or directed.
All applications must be submitted through our company website at www. fiserv. com
LOCATION:zzz,xx
DEPARTMENT:Valuations
SHIFT:Varies; hours range from 8:00 a. m - 8:00 p. m., plus overtime (including Saturdays) as required by management.
SALARY:$9. 00- $12. 00/hour. Pay is based on relevant skill and knowledge.
POSITION QUALIFICATIONS:
Education:High School Diploma or GED.
Job Related Experience:A minimum of one (1) year in appraisal processing, mortgage processing, or mortgage-related customer service.
Physical Requirements:Ability to sit and work at a computer for extended periods of time. Ability to use a computer keyboard and monitor for extended periods of time.
https://www2.recruitingcenter.net/c....cfm?jbaction=JobProfile&Job_Id=27873&esid=az
I do not see any reference to a requirement for experience with FHA/VA lending/appraisal procedures. Once again, FHA recommends the appraiser be familiar with their policies and procedures.