I think the death of the "independent" appraiser is upon us.
Years ago the AI did survey and found that the average size of a residential appraisal company is 1.2 people. I believe this factors heavily into some of the problems we face. It is not impossible to work alone and maintain one's ethics, but it is certainly more difficult.
It is hard for an appraiser working alone to have a large or diverse client base because of the difficulty in providing service. It is very tempting to latch onto that one good client that provides enough business to sustain you. I suspect this is the norm rather than the exception for residential appraisers. It takes less effort, and it lets one spend more time being an appraiser and less time being a marketing director.
However, relying on 1 or 2 clients makes one extremely vulnerable to pressure. If they start asking for unethical things you could lose the client if you say no. Lose one good client and your business is greatly affected. This can lead to lots of pressure, both from the client and from yourself. I actually had an appraiser who was being investigated for fraud tell me once, "I am single, I work alone, and I have two kids. I did what I had to do to pay the bills." I wish she had been so honest in the appraisal report.
I learned the lesson of client diversity about 15 years ago, before I owned my own company. I was on staff at a firm with four appraisers, and one client was the source of 70%+ of our business. Then one day they called and told us they were setting up their own in-house appraisal division. The work flow stopped almost immediately. I vowed to never be in such a position again.
I now monitor our client base very carefully, and I get nervous if any client grows to the point of providing more than 10% to 15% of our business. We prefer getting a few assignments from a large number of diverse clients. That way if any one clients starts pressing to hard we can simply remove them from our list of approved clients. And if a client fires us because of one appraisal that was below the sale price we still have most of our business still intact.
It is easier to latch on to one or two big clients. It is also easy to focus on the low hanging fruit - lenders. But in the long run I think relying primarily on 1 or 2 lenders it is a business model that can and will result in presssue to do unethical things.
Plenty of people do work alone and maintain professional and ethical behavior. I do not mean to denegrate those folks in any way. They should be saluted. However, if the pressure gets to be too great, affilating with or partnering with a small group of other appraisers can help insulate one from pressures that some think are inescapable.
This same group in it's parts are very opposed to one another's ideas in some cases
Can I nominate that as the understatement of 2008?
