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No, I'm not working Mother's Day, I told him!

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Charlotte Dixon

Thread Starter
Senior Member
Joined
Jan 16, 2002
Professional Status
Certified Residential Appraiser
State
Delaware
Received V.A. appraisal request May 7th. Rush! Loan Officer calls this a.m. and says borrower is upset because I hadn't called yet. So, I immediately called borrower and left a message on borrower's home and office machines saying I could do appraisal today, any time, because I had no others scheduled today and had planned on working in. No response until 6 p.m. The borrower called and said he works all the time and nothing suits except Saturday or Sunday. Now, I work Saturdays and Sundays most of the time like many of you do, but when a borrower insists that I MUST inconvenience MYSELF my blood pressure rises. I told him I wasn't working this Mother's Day weekend. He said this weekend was the best time for him, and couldn't I do this for him? And, he said, you can come anytime this weekend. Can you imagine???? Now it's an issue with me! How about Monday morning, I said. He said "I WORK, I TOLD YOU" then asked me "WHEN DO YOU WORK?" Long story short, I told him I was booked until next Thursday. He said o.k., but I HAD to come 6p.m. because that's when he gets off work. Lucky guy, he gets off work 6 p.m.!! What a jerk! :twisted:
 

airphoto

Senior Member
Joined
Jan 15, 2002
Professional Status
Retired Appraiser
State
Pennsylvania
Charlotte,

I'm sure his dentist doesn't work in the evening .. has he got any teeth left? Bet his doctor doesn't have any week-end or evening hours ..

Just tell him nicely to figure out how he's going to get his loan .. if he wants the dollars, he'll figure it out ..
 

Chris Harrison

Senior Member
Joined
Jan 15, 2002
Professional Status
Certified Residential Appraiser
State
Utah
Charlotte,
GOOD FOR YOU :lol: :lol: !! I used to make appointments at the convenience of the home owners, which might include after 5pm, Saturday, very early mornings (6am) and even Sunday on a rare occasion :( . Then I realized that my “off” time was worth at least as much as the home owners or loan officers time :eek: . My Saturday appointments are COD plus $100 til noon, $150 extra after noon. After 5pm is COD plus $50 til 6pm and Sunday is plus $200 cash only. It’s surprising how many home owners were able to make arrangements to meet me between 8-5 during the week or have a neighbor, sister, brother, son, daughter or mother meet me with access for the inspection :eek: :eek: :eek: . I once had a loan officer ask me to please do a Saturday appointment without the overtime fee and I agreed only if he would pick me up at my office, take me to the subject and drive me around while I took the comp photos that weekend :roll: . Didn’t happen! :wink:
Have a happy Mothers Day, you’ve earned it!

Chris
 

Lee in L.A.

Elite Member
Joined
Jan 24, 2002
Professional Status
Certified Residential Appraiser
State
California
Tell those folks you'll be glad to accomodate them, but weekends and after hours are time and a half. :lol:

Actually I usually just tell them the weekend is already planned, and very few of them want to wait until the next weekend. So, they fold.... :lol:
 

Richard Carlsen

Elite Member
Joined
Jan 15, 2002
Professional Status
Licensed Appraiser
State
Michigan
Sundays are for fishing, not writing appraisals or doing inspections.

Remind this Vet that the appraisal is for his benefit, not yours. Tell his to make arrangements to have the property open for you at a specific time, Monday through Friday. Put the ball in his court and leave it there. Don't try to fix his problem. He's a big boy and can find some way to get you into the property.

I know that at times we work so hard taking care of our clients, we miss seeing when we become disfunctional and try to solve every problem, making the problem our own.

Keep your Sundays for yourself and the trout. That's more fun then doing an inspection any day.
 

Dan/Fla

Member
Joined
Jan 15, 2002
Professional Status
Certified Residential Appraiser
State
Florida
I may finish up reports on weekends. But been doing this 8+ years have have maybe done 5 inspections on Saturday, Not one ever on a Sunday. Maybe it is my back ground in Sales/ Sales management but I am alway polite, tell them I am a single parent and My weekends are set weeks in advance by my son. I also never set appointments after 5PM due to have to pick my son up, from Daycare. People seem to understand this and can usally find a friend or relative to meet me. I love starting early most my inspection are set between 7 AM and Noon. I prefer early before heat of day. I did tell a LO one time who set one appointment for me on Saturday I will be glad to do if he will invite me to sit in on his Saturday closing, Saw that borrower on Monday, They do not work Saturdays way should I? By the way my Son is almost 17, so I guess it is true I bend the truth a little but Looked in USPAP could not find that this information was a No No, long as I do not bend the truth in the process of doing my reports.
 
A

Anonymous

Guest
When push comes to shove, I simple inform them that the sun angle is too low after 5pm, so it will have to be in normal office hours. Otherwise, I say I work only during normal banking hours. I absolutely will not do an inspection on a weekend, ditto. I may work all day Sat and sun, but they are borrowing the money, not me. They found time to go to the bank, didn't they?

I am convinced a serious percent of those making such requests in order to see how easy you are to manipulate, in event they need to "push" you to a higher value.

ter
 

BarbaraNJ

Junior Member
Joined
Jan 15, 2002
Professional Status
Certified Residential Appraiser
State
New Jersey
I do understand that some people, particularly the lower-income/hourly wage/non-management types have a very tough time doing Monday thru Friday, so I make Saturday appointments on an "as need" basis.

NEVER on SUNDAYS !!!

One guy was tough to schedule (winter jobs usually can't be inspected after 4 or 5 pm, as it gets too dark to take the photos) and finally got kind of mean and shouted "Well, do you work on Sundays??" And I answered: "Do YOU??" Dead Silence. He then "Found" some way to make an appointment during the week.

Since then, whenever someone confuses me with a realtor (who work on Sundays around here) my reply is that its the Lords Day and a Day of Worship and not a Work Day.
NEVER got an arguement after that.

Guess no one wants to challenge God, even it they are not a churchgoer.
 

TC

Elite Member
Gold Supporting Member
Joined
Jan 31, 2002
Professional Status
Certified Residential Appraiser
State
Pennsylvania
When I call to set up an appointment I state that I work from 7AM to 7PM Monday thru Friday so surely we can find a time when you will be home. I only work Saturdays when I get flooded with orders. I don't think I ever did an inspection on a Sunday, it would have to be a really good client. But what really bugs the H out of me is when the HUSBAND has to be there during the inspection. I have been trying to set up an appointment for 2 weeks now. The owner works all day, then takes the kids to softball practice, band practice, soccer practice, you name it, and says he is never home. I have called to leave messages during the day and his wife is always there. But NOOOOOOOOOO, I can't inspect the house unless he is there. I thought Neanderthals like him went out of existence courtesy of Womens Lib. Maybe by the time I get there the rates will have gone up.

TC
 

Richard Carlsen

Elite Member
Joined
Jan 15, 2002
Professional Status
Licensed Appraiser
State
Michigan
I have called to leave messages during the day and his wife is always there. But NOOOOOOOOOO, I can't inspect the house unless he is there. I thought Neanderthals like him went out of existence courtesy of Womens Lib.
TC
On the other end of the spectrum is the single mom with a house full of kids. I see the situation upon arriving think that I may cut her some slack. It is conventional financing and the house is undergoing remodeling with some work that is not quite finished.

Then out of her mouth spews forth demands for a copy of the report and aggressive comments about not having the report before the middle of next week that border on being downright nasty. OK. She has proved to me that she passed the feminine assertiveness classes. She has also just ticked off the appraiser who might have cut some slack on a few items in the house that might have helped her situation...But not now. Now the UW will know every detail about her house and she can be assertive and aggressive with him all day long. This appraiser is not interested in being the brunt of her anger toward men.

Rule No. 1 in Home Refinancing: Don’t tick off the appraiser.
 
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