Realtor No Show-how to Professionally Respond

[CANative]

The stupid Realtor can pay the freight on this one.

 

[J Grant]

Charge a trip fee and give assingment back

 

[bnmappraisal]

Gee, I don't know about this. This only hurts the borrower.

If this was a refi and the homeowner stood me up, that's a different thing entirely and adding a trip fee may be in order. But an agent standing me up and me penalizing the borrower? Probably not something I would do.

I see your point, but as I said in my earlier post, our time isn't free! From what I read in the OP, it sounded like the homeowner was supposed to be there, too, along with the agent, and neither were there. I'm assuming this was a purchase, since an agent was involved. I'd also like to assume the OP would've at least knocked on the door as well (unknown from what I read) That is something I would have (and have) done in that situation (unless specifically told NOT to do that in the assignment conditions).

I, personally, have waived trip fees before, but those have been rare occasions and either because either 1) I was already in the neighborhood for something else or 2) because the subject was less than a 10 minute drive from my house.

 

[TxArmadillo]

I see your point, but as I said in my earlier post, our time isn't free! From what I read in the OP, it sounded like the homeowner was supposed to be there, too, along with the agent, and neither were there. I'm assuming this was a purchase, since an agent was involved. I'd also like to assume the OP would've at least knocked on the door as well (unknown from what I read) That is something I would have (and have) done in that situation (unless specifically told NOT to do that in the assignment conditions)...

I totally agree that our time isn't free. Unfortunately, in this case, if we were to assess a trip fee, the only person it would injure is the borrower/purchaser, a person who is NOT at fault in this situation and is not, in fact, a participant. Maybe his/her agent is a participant, but the borrower is not.

 

[Mike Kennedy]

The real question is why the Homeowner (or family member or designee) was not there at the first appointment time.

 

[Double Eagle]

I would charge a trip fee. P.S. I was stood up by an agent. When I called her she said she could not make it and forgot to call me. Great, can I use my lock box key to let myself in to do the inspection? She said NO! So much for having a lock box key. And yes, I did charge a trip fee and declined the assignment.

 

[George Hatch]

And now, for the opposing view.

Personally, I think you should have made the effort to reschedule with her that day. You had several comps you needed to physically inspect for that assignment, right? I'll betcha $5 she could have had that door open before you needed to leave.

Now you have to go make a second separate trip on that assignment anyway, and regardless of what you say to the AMC that you're taking all those assignments from they're not going to actually see the reason why; all they're going to see is that you're late.

 

[Michigan CG]

...........She was enraged, telling me that she was disappointed in me, that she was an hour away, that she's busy too, yada yada yada......

Maybe she should have got out of bed and drove to let you in if her situation was so dire.

 

[Michigan CG]

Go back tomorrow and add $100 for a missed appointment.

That is what I would do.

 

[Michigan CG]

Gee, I don't know about this. This only hurts the borrower.

If this was a refi and the homeowner stood me up, that's a different thing entirely and adding a trip fee may be in order. But an agent standing me up and me penalizing the borrower? Probably not something I would do.

Suzy High Heels should pay the trip fee.