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Retention of Records

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Wally Jones

Senior Member
Joined
Jan 23, 2002
Professional Status
Certified Residential Appraiser
State
Florida
We are considering hiring a Registered Assistant Appraiser who has been working for another company in town for about three years. He's in the process of applying for his Certification test now. His (our) concern: all of the reports he has submitted for the past three years are stored at the company's office. He has his working copies on his computer, but does not have any signed reports or work files. If he is audited, does his soon-to-be former employer have to provide him and/or the state a copy of any requested reports/work files? (This employer will be extremely hostile about his move and will probably send lots of threatening quasi-legal letters demanding we fire him or suffer the consequences.)

Which brings up a point. I seriously doubt he is unique among Registered Assistants. If trainees are required to keep true copies of their reports and duplicate working files (which is what Chapter 475.629 of the statute seems to say), how do we emphasize that to both the new appraisers and their supervisors? Beef up that portion of the ABI curriculim?

Thank you for any help y'all can provide.
 
You got to get that info from the state as they are the ones who decide.

I think it is a $500 fine for not having signed files.
 
I was hoping Frank would jump in on this. I think they have had some applying for certification that had a hard time getting a hold of a copy of an appraisal on their log that was held by their previous supervisor.

Not sure of the real answer though. I made sure I had a copy of all that I did. It was simply standard procedure to make an extra copy and sign it for myself. If you were to need a copy of the complete work file, you might have to have the Board request it at which time they would have to comply. They ask for a complete copy of the completed appraisal when they ask for one from your log - not the workfile.
 
Thanks Dale and Pam.

One of the reasons this person wants to leave his current company is their refusal to provide him with a signed copy of his appraisals. His "supervisor" is another Registered Assistant (who has actually been in the business for less time) and he knows his reports are sometimes changed. In addition, the Certified Appraiser in the office looks over the reports before forwarding them to the client and may make additional changes. Repeated requests for copies of his final reports have been ignored. He's obviously worried about his legal liablity and wants to leave as soon as possible (for many other reasons as well).

(Side note. One Certified "supervising" 17 Registered Assistants. That's second-hand so not sure if it's accurate.)
 
Thanks Dale and Pam.

One of the reasons this person wants to leave his current company is their refusal to provide him with a signed copy of his appraisals. His "supervisor" is another Registered Assistant (who has actually been in the business for less time) and he knows his reports are sometimes changed. In addition, the Certified Appraiser in the office looks over the reports before forwarding them to the client and may make additional changes. Repeated requests for copies of his final reports have been ignored. He's obviously worried about his legal liablity and wants to leave as soon as possible (for many other reasons as well).

(Side note. One Certified "supervising" 17 Registered Assistants. That's second-hand so not sure if it's accurate.)

Hi All,

Interesting thread. If memory serves, there is a case to be considered next week by the FREAB which involves a log and different versions of appraisal reports corresponding to the same file numbers. Should be interesting.

The FREAB does not have a specific policy as to who must maintain the workfile or true copies of appraisal reports. Instead, this is address in Record Keeping portion of the ETHICS RULE

From Page 9 of the 2003 USPAP:

Record Keeping:
https://www.appraisalfoundation.org/html/US...2003/ethics.htm

(last paragraph is most pertinent)

An appraiser must prepare a workfile for each appraisal, appraisal review, or appraisal consulting assignment. The workfile must include the name of the client and the identity, by name or type, of any other intended users; true copies of any written reports, documented on any type of media; summaries of any oral reports or testimony, or a transcript of testimony, including the appraiser’s signed and dated certification; and all other data, information, and documentation necessary to support the appraiser’s opinions and conclusions and to show compliance with this Rule and all other applicable Standards, or references to the location(s) of such other documentation.

An appraiser must retain the workfile for a period of at least five (5) years after preparation or at least two (2) years after final disposition of any judicial proceeding in which testimony was given, whichever period expires last, and have custody of his or her workfile, or make appropriate workfile retention, access, and retrieval arrangements with the party having custody of the workfile.

--------------------------------------------------------------
Moral of the story: make arrangements for record retention and access as part of your employment agreement.
 
Frank,

Thank you very much for the reply. Looks like another case of hindsight being 20/20!

I still think this situation needs to be addressed as new appraisers receive their initial training. When a trainee first starts work, it's hard to see very far into the future and the tendency is to believe whatever your supervisior tells you. If you have an ethical/diligent boss, you're okay. And then there's the real world...........

Again, thank you.
 
Wally the question that I could never get answered is who actually owns the file. Or are there two of "the file" If your guy didn't quit yet he should make a complete copy of all files for himself and don't trust the cert. The state does not seem to care who has it as long as there is one. Frank is becoming too much of a politician to give you the dirty secrets. Yet he still doesnt get paid enough for that job.


This is from the old forum based on the same question.


Posted by Dale S on May 15, 2001 at 10:27:38
Legal question about the “Work File”
Is a Trainee Appraiser responsible for maintaining and storing a separate work file? Or is there only 1 “Work File” which is stored and maintained by the State Cert at the Appraisal office.
Your professional opinions would be very helpful.

Posted by Monica on May 15, 2001 at 11:26:11 in response to Legal question about the Work File posted by Dale S on May 15, 2001 at 10:27:38
When I was a trainee, I always kept a copy of the work file. When you send your log to the state and the ask for samples, you have to produce your work file also. If the trainee has worked for several companies, it might be difficult to retrieve all of the work files. I would recommend it to all of your trainees. It only takes a few seconds to run your notes through a copier or scanner. It's always better to be safe than sorry.
Monica

Monica
I agree with you. A trainee should at least keep a copy of the original report, preferably as a hard copy. The Record Keeping section in USPAP requires appraisers to either keep their own copy or make neccesary arrangements with the party holding the workfile. Unfortunately, anytime an appraiser/fee shop or appraiser/employer relationship comes to an end, the appraiser's rights to access can be in jeopardy. Since appraisers work on computers to produce the reports, it should be no big deal to copy the file to a floppy, and I would do it with or without permission from the head cheese. Ya' can't trust anyone else to look after your own best interests.
As a side note, this is an excellent question to inquire about when interviewing for any appraisal job or fee shop relationship. Anyone who's sketchy about letting an appraiser keep a copy of their own work has something to hide and might be looking for a designated victim.
George Hatch

Posted by Monica on May 16, 2001 at 10:25:41 in response to Re: Legal question about the Work File posted by George Hatch (San Diego) on May 16, 2001 at 08:29:19
I did it due to my first boss' lack of organizational skills in the office. I remember those days in (96-97)when I was searching for hard copies in the file room and so many were missing. It was scary. I didn't want one of mine to become unavailable, if needed in the future. I also kept a copy on a floppy. I hate all the extra files around here,but it is definately comforting.

Posted by Tawfik Ahdab on May 15, 2001 at 14:03:23 in response to Re: Legal question about the Work File posted by Monica on May 15, 2001 at 11:26:11
On the subject of trainees... even if the trainee does not personally keep the workfile (a common occurrence, I suspect) in states such as Oregon, trainees have access to the workfile kept by any appraiser(s) he or she may have worked for. The State Board can compel the appraiser to make the workfile available to the appraiser assistant.
Regards,
Tawfik Ahdab

Posted by Oregon Doug on May 15, 2001 at 17:05:27 in response to Re: Legal question about the Work File posted by Tawfik Ahdab on May 15, 2001 at 14:03:23
Tawfik - on the subject of trainees: In Oregon, a complaint can only be lodged against an appraiser - not against a trainee because a trainee is not yet a licensed/certified appraiser (except in the case of unlicensed activity, when the state may go after any one doing appraisals without a license).
Re-read the Record Keeping section, lines 375/76. It's best to establish a written agreement between an appraiser and a supervisory appraiser on this issue.
As an example: a staff appraiser for Tin Box Bank, fsb completes an appraisal & work file. That appraiser may not be permitted to make copies of files for retention off premsis due to TBB's internal confidentually policy and employee/employer relationship. If the staff appraiser leaves and a complaint is subsiquently filed against him when he was an employee, he may be unable to produce a copy of the work file. The state can ask, but not compell TBB to provide a copy of the work file.
Unfortunately, Oregon would be forced to require a 90 day suspension of the appraiser's lic/cert based on our existing laws. The appraiser may well then have a substantial claim against TBB.
Other states may have different approaches, but that's pretty much how it is here, not always as simple as it sounds......Oregon Doug

Welcome back, Doug.
I would think that reason would be applied to a situation of the sort you describe. But of course, you never know!

I should add that the state board can and sometimes does audit the workfile contributed to by a trainee for purposes of auditing whether his/her work displays evidence of competency and compliance with USPAP prior to issuance of a license or certificate.
Tawfik Ahdab

Posted by Mike Garrett, RAA (Colorado) on May 15, 2001 at 11:02:10 in response to Legal question about the Work File posted by Dale S on May 15, 2001 at 10:27:38
I would suspect that the work file should be kept where the State Regulatory Agency would go to inspect same, ie., the location of the company, not the appraiser. If the trainee wants to make a copy of it..that's fine, but it should be in the file along with a copy of the appraisal.
It's an immediate "Red Flag" if you are audited and the file is missing.

Posted by Tom Hildebrandt GAA on May 15, 2001 at 10:43:20 in response to Legal question about the Work File posted by Dale S on May 15, 2001 at 10:27:38
Dale S.
USPAP does not specify whether the trainee or the supervisor maintains the workfile, just that there is one. The issue as to who does what for the work product is a business decision.
Since the supervisor is ultimately responsible for the work product, he is ultimately responsible for the workfile. However, the trainee is also responsible so both need to come to a good understanding of what is expected.
Some times the individual state regulatory agency has issued opinions or guidance. Check with your state to make sure that your workfile is maintained in accordance with their guidance.
Regards
Tom Hildebrandt GAA
 
Very interesting....

This trainee might consider leaving immediately due to various reasons - including protecting himself and his license.

It would seem to me that any problem caused by this previous supervisor could be a complaint filed with FREAB. If it's as bad as I'm getting the feeling it is from your posts here, maybe a complaint should be filed.
 
THE FREAB MEETING NEXT TUESDAY, FEB 4TH, WILL HAVE AN ISSUE SIMILAR - REGARDING THIS SITUATION BEFORE IT!

Please come!!!!
 
Is it ethical for us to make bets on who get the shaft.
 
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