Truly amazing.

[Kevin Mc]

You can submit your complaint one of 4 ways:

.....see post#8 Mike. I have come to the conclusion, filing a complaint with HUD is an exercise in futility.

 

[c w d]

are you kidding me? everything i experience that is run through the government is a joke. take our florida department of business and regulation. anybody that tries to call that and find out info will get 4 different answers if they call 4 times. when i was trying to get certified it took over 2.5 months to get approved and nobody could tell me why or why not only that it would take less then 30 days.

Im not saying that in this case there are not issues in the private sector as well, but it sure doesnt suprise me when a government paid employee gives a worthless responce and dosent seem to care.

And you think it's because of poor management? I see a finely tuned revolving door. Trust me. If they want something to work they'll make it work and well too. It's working the way they have designed it to work. They don't have problems collecting revenue they're due, do they?

And when you call Dell to report a problem with your computer, what do you get? Call 4 times and you'll get 4 different and progressively thicker accents.

Customer service and complaint lines are Pavlovian in nature. Only the insane and the intently determined will see the reason of their call to them through to the end. If you can't recognize this *buzzzzz* If you can't recognize this *buzzzzz* If you can't recognize this *buzzzzz* I'm sorry, it must be my problem.

 

[Pamela Crowley (Florida)]

I just sent it to about 50 media types and regulators.

 

[Brad Pack]

You can submit your complaint one of 4 ways:
[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]Online, through e-mail. Remember: if you submit your complaint online (through e-mail), it is possible - though unlikely - that others could read it since the internet is not secure.[/FONT]
[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]By Phone: [/FONT]

[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]Call toll free: 1-800-347-3735
TDD: (202) 708-2451[/FONT]​

[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]By Fax: (202) 708-4829[/FONT]
[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]By Mail: [/FONT]
[FONT=Verdana,Geneva,Arial,Helvetica,sans-serif]

HUD Office of Inspector General Hotline, GFI
451 7th Street, SW
Washington, DC 20410 ​

[/FONT]

[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]NY[/FONT][FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]New York Regional Office [/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]26 Federal Plaza[/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]Suite 3541 [/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]New York, NY 10278-0068[/FONT]

[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]SEAN MOSS[/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]Regional Director[/FONT][FONT=Verdana, Geneva, Arial, Helvetica, sans-serif](212) 264-8000[/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]Fax [/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif](212) 264-3068 [/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]Email[/FONT][FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]Region II [/FONT]
[FONT=Verdana, Geneva, Arial, Helvetica, sans-serif]New [/FONT]

...and the IG will simply refer it to the appropriate HOC...