First off, the CU system itself didn't submit the complaint. Someone at Fannie submitted it and that someone doesn't have to be an appraiser. Moreover, I'm not aware of any state that requires the submission of a complaint by another licensee to include SR3 review report be attached.
Secondly, as I understand it, D-F requires lenders to submit complaints to the states if/when they run into such problems. No loss or damages necessary.
Thirdly, I've lost count of how many appraisers have complained about Fannie's long history of accepting trash and not cutting these appraisers off, and how that has undermined the business interests of the appraisers who are doing what they're supposed to be doing.
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She mentioned that there was a dispute about her condition and quality ratings of the subject. That alone will affect comp selection and reconciliation. If that's the disagreement then that's where her rebuttal should have focused, not on whether her comp selection fit in with her quality ratings. She also mentioned previously being instructed on certain aspects of her assignments - specifically mentioning 2-4s, that she apparently didn't understand before and then setting out to learn more about what she's supposed to be doing as a result of this process. She walked away from this one without any discipline but has modified her work so as to avoid some of these problems in the future.
Hooray, the system works as intended. She has learned from her experience that she needed to tighten up in certain areas. Hopefully her trainees will share some of those improvements in her competency.
Then she runs on about hybrids and desktops not being compliant (factually incorrect) and being indefensible (also incorrect) and our buddy Phil just throws gas on the paranoia.
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There is no amount of organizing that is going to persuade Fannie to go more lightly on the work they are accepting (which personally, I approve of them tightening up). What's far more likely is that word will spread that Fannie is getting more selective about what they will/won't accept and the appraisers will respond by meeting those additional expectations. Fannie is basically *demonstrating* their expectations, which is exactly what everyone should want.