But that raises another question, maybe all ACI users could already be in non compliance if the lack of "security" is already built into this software (conversion programs are not needed because the client already can do whatever it is they mine or change with the report).
If I understand you correctly, ACI software is a combination of appraisal software and transmission/conversion software. Right?
So the appraiser can do their due diligence for USPAP compliance, sign the certs, save the true copy, and hit the send button before any conversions are done. Right?
So a strict reading of the ASB Q&As regarding the true copy that was transmitted would seem to put that appraiser in compliance with USPAP.
If it is the case that all appraisals that are transmitted from this system are in fact changed, then obviously the appraiser knows it is going to be changed, they just don't know how.
I don't think the board should hold the appraiser responsible for forseeing what changes were made, especially since the software company could change their software at any time without notifying the appraiser.
For me, the interesting question that should be considered by a state board regarding one of these appraisals in any specific complaint is whether the complainant (let's say a lender or borrower) has provided a true copy of the appraisal in conjunction with their complaint. IMO that true copy should be a prerequisite for filing a complaint. If the complainant can't produce it, they should not have standing for a complaint.
I'll bet you that state boards are trying to accommodate lender and borrower complaints by comparing the appraiser-supplied true copy with the lender/borrower supplied version and only exempting the appraiser from items that don't match and holding the appraiser accountable for items that do match.
I doubt that boards waste any effort trying to understand
why something does not match. For a lender or borrower the
why may be an important issue that will never come up. The why may be for a reason that would outrage either the lender (who may have made a poor decision and was duped by the third party) or a borrower that will never know that their loan has been mishandled.
If state boards want to stay out of the middle of these software changes and out of the business of deciding what they mean, they should refuse to process a complaint that is not accompanied by a true copy of the appraisal.
And when the require the appraiser to send a true copy, they should use some diligence in making sure that's what they get.
This is the sort of situation I was referring to when I said it is the client's (lender's) choice to use these third party companies and the burden of dealing with any issues that arise from their use should be on the lender, not the appraiser.
How can a bank comply with the reg that says they must provide the borrower with a copy of the appraisal if they don't even have a true copy of it? If one sent the lender/client a 24 page paper copy and he threw away 10 pages of it before he sent the borrower the copy, isn't he in violation of the banking regs? That's an extreme case, but a lesser change would still affect the level of compliance with that banking reg.