First, this is a very noble initiative you have. I hope that you do publish something from your findings. Stay curious, even when many around you will not.
I will describe a big, overarching problem that I see. It is a heavy contributor in my decision to exit the profession. Please understand these are my experiences and conclusions. I believe they generally apply in the industry, but there are a wide variety of appraisal needs, styles, focus, etc. This is not pointed to any individuals, but rather a bad system. A system that we are somewhat enslaved to.
I'm proud of most of my work over my career (by no means all). My intentions were proper at, well, almost all times. To expand on that, most assignments came with either client feedback or an understanding of the client's interest in obtaining the appraisal. In other words, most work in the profession is done with with something more than a user who has no concern whatsoever for the resulting opinion of value. It is simply human nature to want to please those that hire us. Often we know our clients personally. Without clients, what are we?
The best professionals resist the tendency to lean toward client preferences. Yet the best professionals also are most open to opposing views, criticism, broad amounts of info, etc. So it can be a tricky balance. I don't think I've ever knowingly provided services that were indefensible or inexcusable. But I did not at all times completely follow my own best judgement in producing opinions of value. I think it is close to impossible to make a career in valuation without ever being swayed either consciously or subconsciously by a client's particular interest (Are any industries immune?) I regret not trying a little bit harder.
Still, you balance piousness against losing a big client that supports other appraisers in your company, whose livelihood is partly dependent on this nudging client. Against thinking that the next appraiser they hire will only bend even further.
It is the nature of CRE that opinions of its value can vary widely. There is no right or wrong number. And don't we secretly like it that way? Don't we need it that way?
Commercial appraisers don't really discuss client influence. It's the elephant in the room. I'm setting that poor elephant free. What the hell are we keeping an elephant in a room for anyway? I formally reviewed hundreds of appraisals from probably over 100 firms. I informally reviewed hundreds more. Client influence was almost always a thing, in some way or another. Litigation/contested matters? Laughably a thing. Transactional work? Is it magic that the value falls right in or just above the contract price? Pension fund/institutional awards? Well, are they coming back to you for more?
What about advisory valuation services? When an investor is considering a purchase and would like a valuation expert's opinion on the matter? No, really, I don't know, because this doesn't happen much. We are seldom hired for purposes such as these. We are hired because someone has to have an appraisal, not because they want to purchase our expertise. Users are often already accounting for our biases in their awarding decisions.
We are a commodity, primarily because we have allowed ourselves to be. There is precious little interest in the market for enhanced valuation services. I spent significant amounts of time researching the matter. I created templates for advanced analysis. Then I pitched it and pitched it. The silence was deafening.
Ultimately, an appraisal is usually just a file to fill in some larger process or agenda. Most users do not value our expertise or competency as much as they value our convenience or our flexibility. Ask them off the record. I have. Did I really need to? Yes. I was naive I guess.
Appraisal users do not believe that we are capable of adding value (ironically). Again, how many willing clients are we getting? How much independent, timely, actionable insight have we provided them, ever? How much do we use our expertise to inform of inflated markets? How often do we bother to even lightly address our level of confidence in our assessments? Why not? Is this not of tremendous importance? How often do we challenge BS investor assumptions? Scrutinize our own work? Measure our accuracy? Ask investors to grade our analysis in our reflection of what they are supposedly doing? Are investors really adjusting out sales comps on income properties? Do we do the income approach first or sales comparison first? Why? Not that answer that you give clients, but the real "why". I did ICA first because it guided my analysis of SCA. Hell, something had to. What is the typical price spread on comp sets?
We do our jobs in these ways because clients tell us to. If we did something rogue like provide an opinion of level of confidence or reported appraisal accuracy, users' would call us faster than they could say, "OK Google, find me another appraiser in Walla Walla."
The highest moment of professional shame? The number of times that as a reviewer I suggested a revision to the ICA which came back revised, but with a mysterious adjustment buried in the SCA which happened to push the SCA value back to about the same place as the ICA. The tweaking of values, or worse, for purposes of appearance is ingrained. Conventional dogma of what an opinion of value should look like wags the dog. There's no room for fitting form to analysis. Only the opposite can be accepted - and is ever performed. Again system. But we are a bit meek in self-defense, no?
Appraisers are adding precious little to general industry knowledge. We neglect to adequately inform clients of degrees of risk. Our stated intention is to reflect the market, so we ignore telling the market when it is full of s***. The market knows the market. And they will soon be foolishly buying RE assets yet again, aided by appraisals which reflect current market behavior. How is that valuable information to one with a future interest in the property? Sadly, those with a future interest do not have a face to any of us. Their just some unlucky entity holding the bag at the wrong time.
You see why appraisers are held with such little regard? I don't think we're reviled, just not really ever thought about.
Yes, appraisals are in high demand right now. Are fees increasing? No, clients will settle for lower quality instead. If values would be similar in a $3,000 and $5,000 report (and they would be in a client-influenced environment), which one will they dictate? Strangely, I don't hear valuation professionals question the paradoxical economics of increased appraisal demand but flat or declining revenues. There are probably multiple answers, but are we diminishing the fact that our services just aren't valuable? I do believe we are capable of far more. But we are boxed in at this point. The box is nailed shut in many instances - after we happily climbed right in.
This is systemic. It's a symptom of a society's desire to work a system to maximize their own gains. To the degree that I tried to halt that process or question its veracity, I was dismissed as quickly as the Appraisal Institute dismisses any notions of critical self-analysis. [Kind-of just loving pokes there, no ill-will. Could have substituted AI for "practically every human being ever."]
To summarize, most of the work I've completed over the years, which mattered so much to me, hasn't really mattered. Oh, I kept cashing the checks. Changes don't usually occur when everyone in the game is cashing checks. So, I'm going to see if there is anything else I'm good at that might bring me some fulfillment. I expect a pay cut, in the "near-term" anyway.
Didn't intend to go out scorching earth or anything. Just ended up sharing results of some deep industry and soul-searching. If we can't be honest, what are we as appraisers? We're sort of the police in a dangerous crowd!
I truly respect most of the professionals, especially those in this forum. I have learned a lot here. This is a well-meaning bunch - very well. But I don't see the ability to meaningfully change things within a deeply-rooted system. Nor is there any inclination, from virtually anyone, to do so. Again, my own limited perspective of the world. And please forgive some generalizations made. Trying to convey a broad overall message more so than build a case for a courtroom. No doubt many of you do not have similar experiences to mine, although I believe I am in the majority.
1963jag, contact me if you want to work on any papers, articles, etc. together. I'd be honored to help you. Maybe we have the beginnings of something here...