Wintotal's shamelessself-promotion!

[Bobby Bucks]

I'm curious who is using Mercury and pleased with it? I get about 5 orders a year from Wells and it's probably not worth the time or trouble.....I think they pay about $37 now for a 1004 right? Do they increase to $50 if you use Mercury? Seriously, it is annoying ......they send an order with a ridiculoulsly low fee and expect you to Fed Ex the report to them at YOUR expense and they say "We don't accept PDF".

 

[Doreen Campbell]

I have to agree with George. I've had trouble keeping it unchecked, for example if I have to restart, it defaults back. I Don't like the way it's worded. It's sending people to the Site, on which I am one of Hundreds of appraisers covering my service area.

I do residential, but what if they see someone else's site or ad at Alamode & like it better? I could not Get to my alamode site for Months. Nor could I Ever use the vault. Was told I needed to upload by Folders, so I copied all reports to a Month folder last summer & each time I tried it was a mess. They said I had to delete duplicate database entries (created by the system when staff typed in lender names instead of data-basing them & Selecting... I deleted "contacts" entries for Hours, locking up in the process & next time I re-booted, they were all there again. Gave up & ended up paying for vault I NEVER USED ONCE.

The point here is with "24 callers ahead of you", shouldn't this company pay more attention to the quality of their product & less to getting us to advertise for them & send work to those who are signed up to use the handy new bauble. The vault taught me a lesson on Alamode's bells & whistles and I'm not into throwing money away. But if the message goes out & I'm not There, my customers Might order from others, thinking Im not with the program or 'up to speed'..... Sad

 

[Bemis Pownall]

Call me a dinosaur but Olympus still works just fine. Any problems I encounter now I can solve on my own. No stinking updates! Olympus is really a great program too bad they had to improve it..

:icecream:

 

[Soar Ohio]

Brad,
I just checked out the web site that you have been directing "my clients" to. How nice of you to offer other appraisers to my clients when I am not even listed. Very bad form on your part. Do we have to pay extra to be listed?

Tom

 

[Roger]

I noticed the other day, that a Dave Biggers had not renewed his Oklahoma Appraisal Certification/License. He has always said that he stands 100% behind the appraisers to whom he sells software.

Makes one wonder if AlaMode is still 100% behind appraisers, or is just trying to get bigger and bigger and increase its profits at any cost.

 

[Doreen Campbell]

I had the same experience. Yet their guy who posted on this topic says he's trying to "help us". If we already Work for the Client, Who does it Seem like would benefit here?

 

[Willie]

You all don't seem to like Alamode right now. From what you are saying, I don't really blame you and haven't heard enough believable responses to believe they are right. I asked the other day if anyone was really getting any work from Mercury. If they were, it would be a selling point, to me. However, noone responded that they were.

Simple answer to your complaint. Don't like em don't use em. Try another vendor.

 

[Doreen Campbell]

Well, easier said, after using it for years, having all your data in it. I've thought about it several times, but it's like the hog that did all that heroic stuff, you know, the one with 3 legs... The joke goes, someone asked the farmer after each tale, is that how he lost his leg. Farmer says, "a hog that good, heck you can't eat him all at once." lol as they say online

Alamode kinda does us that way. Dave B makes a Lot more money this way than being an appraiser, you can bet on that.

 

[Bemis Pownall]

The kicker is;
one of my computers has athena on it. it only has about 20 of the updates on it before i decided olympus was ok. well i havent paid for the current updates nor does the computer/athena have the current updates...athena doesnt open or start up any longer...is it cuz i havent paid for the current updates???? does this mean everyone has to pay for athena for 7 years after they switch??, thank goodness i have no files on that computer...

:icecream:

 

[Doreen Campbell]

I have the most current version, I guess that's Athena? So you're saying you stayed with the prior version? I Think they support prior versions, but if you stop paying them, it's kinda like 'the vig', right? lol
I mean, I Think the reason I get tech support is cuz I pay a yearly fee, to get the updates & all. If your version is superceded I guess they may Not continue to support & update so if you have (excuse me, When) you have a problem - only my humble experience; then you are s.o.l...
I Wish I could Just Be An Appraiser, Not a software specialist, not into re-starting my system twice a day, just to keep it running. But they Say that this program works like a charm when Not Networked. However one of its biggest "selling points" is that its networking is "built in" etc. Hasn't been one of my best experiences, and they've always got the excuse that it's a network problem.