Walked away mid-inspection/vent

[Terraform]

I always try to accommodate the borrower as best as I can, it reflects good business ethics and promotes a generally good response. If the borrower wants me to break my "routine" in order to accommodate a reasonable concern then so be it. It's a relatively minor inconvenience and in most cases will save you unnecessary aggravation. We sometimes forget that we are a service industry and that the costumer (not just the lender) has influence in how much business we will receive in the future. You come off as a bit arrogant in your OP and I would encourage you to think about how your attitude reflects on your business.

 

[Roy Courtney]

I always try to accommodate the borrower as best as I can, it reflects good business ethics and promotes a generally good response. If the borrower wants me to break my "routine" in order to accommodate a reasonable concern then so be it. It's a relatively minor inconvenience and in most cases will save you unnecessary aggravation. We sometimes forget that we are a service industry and that the costumer (not just the lender) has influence in how much business we will receive in the future. You come off as a bit arrogant in your OP and I would encourage you to think about how your attitude reflects on your business.

I am not the OP but I agree with him! I think most of us try to accommodate our clients. There are times that our clients become a bit too pushy! It seems that they forget that they need us as we also need them. If they want to order an appraisal at a fair price and a reasonable turn time then come on down. If not, take a hike! No big deal!

 

[Bearslide]

I agree with TJ, Bolk, Mr Rex and others on this one. We all have our own routines - but those routines sometimes need be bent to accomodate a homeowner. While a baby's nap time may be of no importance to you, it can be of utmost importance to a harried parent, under pressure and anxious about their loan.

Easy to forget that we ARE in a service industry - and service starts with being polite to borrowers - some times in spite of their attitude.

 

[Atlanta CG]

I get the impression the majority of the respondants either have no kids or have not spent much daytime with them.

 

[RSW]

Sorry, I have to take the homeowners side on this one, all they ask you to do is the interior inspection first so they could put their baby down. Never forget it is their home, and we are guest. Seems to me they showed you the same amount of respect that you showed them, what goes around comes around.

I have to disagree with you. I have been appraising since 1986 and I have always started on the exterior. That way, I can check to see if there are any hidden rooms or rooms that I missed when I drawl my floor plan. I've had many inspections where there was a room hidden that I could have easily missed. Yes, it is their home and no I am not a guest. I always tell the borrower on the phone that it will take between 40 minutes to an hour for the inspection.

 

[Mr Rex]

What difference does it make whether you start on the outside or inside if there is a hidden room or a room you missed on your floor plan? I have a problem understanding what difference the order of the inspection would make.

Maybe some folks struggle with spatial relationships. I dunno.

 

[MRB]

Why didn't you pull the house sketch from the tax records before going out there?

I always inspect the interior first so I don't track dirt, leaves and crap through the house.

Because I didn't.

Why don't you take your shoes off. I always offer to take mine off. Its not like you justr took them out of the box.

 

[Leon Marcus]

It may have been different than what you normally do but if someone has a baby you really should try to work with them. No matter when you inspect and measure the outside the "possible settlement areas" will still be there after you inspect the inside. Putting a baby to sleep is much more difficult than measuring a house.

 

[Leon Marcus]

I am just getting around to reading other posts.
Hidden rooms?? Was this Al Capones house? I have seen so many odd houses with strange floor plans and yes one with some "hidden" rooms in Chicago. Thing is just open every door there is and there will never be a hidden room again. I dont understand how you would find a hidden room from outside?! Hidden rooms mean you did not open every door. recently in a rush I just peeked into the small 1/2 bath on the first floor. When I got home, I noticed the very old listing showed only full baths no 1/2 baths. In my picture behind the door was a shower. I was careless and almost made it 3 1/2 baths instead of 4 full. I am not saying I have never missed anything. I actually "found" a bedroom the owner forgot was there (not kidding).

 

[Leon Marcus]

Remember..... Karma.