I recently had an order for a duplex in Hyde Park (Los Angeles) from an AMC. As is common in that area, the tenants were section 8…smoking pot in the middle of the day with children in the house type of stuff. I was able to fully inspect the back unit and measure the exterior of the front unit, but the tenant in the front unit refused to let me in.
When I finally got in touch with the owner (repeated calls and voicemails to appease the AMC), she told me that the front tenant is a nightmare and has a history of being violent…so she said she will contact the property management company to arrange a new inspection date for the front unit.
I notified the AMC of this. They didn't show concern for my safety. Just “let us know when the inspection is complete”.
Days later, the owner called me to tell me she is not moving forward with the loan.
To this point, I’ve done the following:
> Pulled subject, comparable, and neighborhood data
> Created a file & filled out body of 1025 report (minus the site & improvements section)
> Traveled 60 miles round-trip to the property
> Measured the exterior of both units and drew sketch (minus labeling front unit rooms)
> Fully inspected rear unit
> Drove to 7 comps for exterior inspection
> Spent an atypical amount of time communicating with the borrower & AMC.
So, I notify the AMC and ask for a modest cancellation fee of 30% of the total fee (which was already negotiated below the fee on my rate table).
The AMCs response: “Hello! Per the engagement letter, the client has a standard cancellation fee of $100. This is only paid if the inspection is completed.”
Since I did not have access to the interior of the front unit, they are saying that the inspection was not completed and I will get $0 for this order.
I blame myself, mostly. I let it happen to me.
That said, there is a strange sense of peace in being treated terribly by these companies, and severing ties with them.
When volume tanked, I took a non-appraising job at a law firm that specializes in estate planning, trust administration, and probate. After 6 months of getting to know these people, I now get a small-medium batch of high paying appraisal requests each month to do on the weekends. I upgraded to Certified Residential during this time as well.
Now, instead of spending 15 months chasing faceless AMCs for orders, I will spend that time finishing up a BA in Software Development and only providing appraisals to folks with whom I share mutual respect.