I watched the same meeting where the CEO spoke. When you see the overall picture, nothing he said was far from reality. I exchanged emails with, and spoke on the phone with, the person who compiles the numbers. The "inflated and outdated" is all within the "retired" category of around 2,500 members. Until very recently, like within the last year, there was no communication with those folks. Once they were categorized as "retired", there were no dues and no contact and no way to monitor if they were even living. So there could be people deceased for 20 years within that category. There was some split between those who received services and paid a minimal annual fee (The Appraisal Journal, mainly) and some who did not. Now, all retired will be paying $50 annually to count in the retired category, or will be dropped off the rolls (by the end of this year). So, taking all that into account, there are about 12,500 dues paying, practicing members plus some others.