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Can We Work?

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Steven Spychalski

Junior Member
Joined
Jan 14, 2003
Professional Status
Certified Residential Appraiser
State
Illinois
Get on the phone with the specific person who sent that email response.
Track them down, you'll find them in 5-10-15 minutes of phone tag.
"Mr./Ms. XYZ, I'll do that inspection if YOU will accompany me." "What? No Way!, besides I'd need to take a plane"
"Well, you're going to need another appraiser; I'm going to have to drop your company as a client, due to your disregard for your "Partner's" health."
With a client like that, you don't need enemies.

I don't get into with clients (especially when I'm ticked off), but at a time I'm getting begged to take orders, theirs are sitting on the vine!
 

Riick

Elite Member
Joined
Aug 14, 2007
Professional Status
Certified Residential Appraiser
State
Delaware
I don't get into with clients (especially when I'm ticked off), but at a time I'm getting begged to take orders, theirs are sitting on the vine!
I agree that you need to be cool, calm, and collected when you speak.
BUT, why avoid contact, and human interaction?
If they never know you as a person, they will never treat you like a Person.
Instead, hey will continue to treat you like a "Thing", a pawn in a chess game.

Pawn sacrifice to protect the King & Queen
.
In addition, when they know you, guess who they think of first when business comes in.
(No question mark, that's a rhetorical question.)
.
 
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jim farrelly

Sophomore Member
Joined
May 8, 2002
Professional Status
Certified Residential Appraiser
State
Illinois
Yep Essential allright! Do you think there will be any sort of temporary Scope changes due to the virus. Saw some institutions advocating for Drive-Bys etc....

This week I've run into the whole spectrum:

People who refuse me entry.... You never said you had to enter the home! ... Sir, please review our text chain where I specifically stated the scope of the inspection as well as the safety protocols I have undertaken. You 'Liked' the message and responded "Sounds great! See you then" with a thumbs up.

To way too cavalier folks: ...Is anyone ill, exposed to people who are contagious or have recently traveled? Nope all good here! Well, except the tenants upstairs... they've been home with a fever and cough for the past few days, but I spoke to them, and they said its not Corona.

That last one happened when I was on-site. I refused to enter the building. I sent a message to the Client explaining the situation and they responded with, "The Stated Scope of Work for the 1025 form requires the Appraiser to physically view all areas. You need to go back and re-inspect the property." Yea, right. Let me get right onnit!

Small income properties scare me the most right now asthe owner has little on no control iof tenants. For this reason, I am not accepting small income proeprties or tenant occupied properties. Unless the borrower or seller resides there, they really have no idea.
 

ExplainDNA

Thread Starter
Senior Member
Joined
Oct 30, 2008
Professional Status
Certified Residential Appraiser
State
Illinois
That’s reasonable, IMHO.
 
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