- Joined
- Oct 27, 2004
- Professional Status
- Certified Residential Appraiser
- State
- Florida
A wise person once said that there were two sides to every story and the truth was usually somewhere in the middle.
Circle gets the square, Paul...




A wise person once said that there were two sides to every story and the truth was usually somewhere in the middle.
The truth, Mr. Brown, is that this loan officer is angry because her loan is falling apart because I didn't hit her number. She was advised, from the beginning, that I could in no way guarantee a value, nor even give her a range. So her little diatribe is "punishment" for not being one of her number-hitting skips. What other truth are you suggesting? Would you care to listen to the venomous phone message that followed the email when I didn't respond ? The one where she spells it out that I should have notified her the value wasn't there and that my failure to tell her the value and stop the report is poor customer service? Where does YOUR truth lie, Mr. Brown?
And to the others, thank you, yes, her several emails have been passed on to the folks at HUD and I am trying to figure out how to record her spittle-flying message left on my answering machine. I did NOT respond to her email, which resulted in a second nasty-gram, also sent to HUD, along with her first email screaming about the value. No point in letting her know what the game plan is. If HUD reacts like the lenders have to this sort of thing, nothing will be done, so why bother. And trying to educate someone of this caliber to USPAP is wasted breath.
Her way of doing business has become the expected norm, thanks to the lenders who have fostered it. Pretty obvious FHA is next in line.
... I am trying to figure out how to record her spittle-flying message left on my answering machine.
My son thinks I could hook up a microphone to my computer, play the message and somehow transfer it to a sound file that could be emailed. Can this be done? If so, anyone know how?
I can't believe loan officers are still so clueless.