How do You Handle Revision Requests that aren't Necessary?

[Red Flint]

Answer as quickly as possible, take as little time as you can, cite page number and paragraph. An opportunity to use your words, insert the Hatched egg ‘impugn’ or try putting ‘pugnacious’ in a sentence. Another chance, too, to talk to a chief appraiser or manager for corrective feedback, use the call to determine where other work may be in the future, and to reiterate what a great problem solver you are for reasonable fees.

 

[Terrel L. Shields]

Anyone using all-caps, please realize that everyone thinks you're an idiot.

i DON'T KNOW HOW ANYONE CAN USE ALL CAPS. iT WOULD SLOW ME DOWN. sO i DON'T DO IT.

Obviously not classically trained on an old upright Royal typewriter.

 

[Terrel L. Shields]

The nice thing about narratives is that they can build a table of contents and each section given a heading... and below them are subheadings...etc.

After they've seen my reports a time or two, they realize they are the same format time and again.

 

[ramrcdk]

POST #8 !!!! And Hopefully Helpful

1) Always : the page Previous to the Page 1 of the "Report Form" is where I have Addendum Pages explaining the Lender's SOW and "the comments" that apply to "each Form Report Section" and IN ORDER of the Form's Sections.
2) I have per line numbers on the Addendum where same would then be helpful "when addressing PRIOR comments on the Addendum" and instead of repeating those comments found (also) applicable ...to a Prior Report Section.
(example)

INTRODUCTION PAGES to the SUBJECT PROPERTY REPORT FORM

APPRAISAL COMMENTS ARE IN ORDER OF : FORM REPORT SECTIONS
**PRIOR REQUESTS FOR ADDITIONAL INFORMATION ~ REVIEW & READ ~ THE INFORMATION on the following pages.
**INCLUDES Appraisal Comments for: the Specific Lender Assignment Order and Compliant reporting of Appraisal Report Guidelines
**In Addition: REVIEW PHOTOS, MAPS, etc. for aid to Report Descriptions

Read & thoroughly consider the important comments below which are used to aid Review of the report,
for the specific order instructions, form - space limitations, & per USPAP to develop & communicate
analysis's, opinions, & conclusions to intended users of appraisal services in a manner that is meaningful &
not misleading.

**The report's Reconciliation Section includes the reported opinion of estimated market value. However, without thoroughly considering the Appraisal Comments the Reader/Reviewer may impede the lending process for unnecessary after-delivery delays located within the Original Report Contents.
_______________
So, if ever I did receive a STIP already IN the report: HEADER of Section: After-Original Report Delivery Revision Request: copy & paste their request ...and then...Reference the Line Number IN the original Report, now BOLDED. I DO make a statement that the Original Report is voided due to the "request". Sign with updated Date...done. ( Therefore, later perhaps beyond memory... I have a "complete report" that contains every communication in ONE place. )

 

[Overimprovement]

Just point them to the location of what they are looking for and ask, "Is that sufficient, or is there something you would like me to add." That's what I do.

Bingo-almost to the word. This works for me about 80-90% of the time--just a quick email response (or through their portal).
I avoid being snippy. Well...usually.

 

[Overimprovement]

I just add a dated comment.. in bold... that says something like, 'As previously stated in the appraisal report on page 3 (or wherever)....' and then copy and paste the comment I've already made. You can try to argue with them... but that usually doesn't work and it's a time suck.

I used to do that too but that is too much time. I just email the same info now. My time is more valuable than me wanting to make any statement or embarrass someone.

 

[Elliott]

I reply in one-half the amount of text that made the stip request. Principle of Diminishing Returns.

 

[ZZGAMAZZ]

Not aimed at anyone in particular, but many appraisal reports are difficult to read. Many are not well organized, with commentary spread over multiple pages and/or multiple sections. And, do not get me started on all caps

For staff appraisers who worked for me over the years, I required the use of standard template for comments. There was a heading for all the major sections of the form and that heading matched the bold print on the left side of the forms (SUBJECT, CONTRACT, NEIGHBORHOOD, etc.) . Any additional commentary to a particular section was placed in that corresponding section in the text addendum. If there were no additional comments for s section, the addendum would say "No additional comments" under that section heading.

This system made it easier for reviewers to find comments (or to properly identify that comments had not been made) and greatly reduced revision requests due to missing something already in the report.

DW, I don't even know how a reviewer conducts his or her reviews, but there are also numerous different appraisal software programs that a reviewer would need to be familiar with. Regarding the current forms initiative: I wish there was a section that started "The assignment is ...." and another that "The subject is a XXXXXX in XXXX condition with XXXX bedrooms, XXXX Bathrooms, a 2-car enclosed garage, and XXXXX." I might be over-simplifying the issue but the current forms allow/require so much discretion about where to comment about so many factors. (IMHO)

 

[ZZGAMAZZ]

The nice thing about narratives is that they can build a table of contents and each section given a heading... and below them are subheadings...etc.

After they've seen my reports a time or two, they realize they are the same format time and again.

View attachment 67577

ACI for example has a very functional Table of Contents addendum that auto-formats without any additional work. I can't imagine why anybody wouldn't use it to enhance the professional image of the report/presentation.

 

[DWiley]

DW, I don't even know how a reviewer conducts his or her reviews, but there are also numerous different appraisal software programs that a reviewer would need to be familiar with.

Our own standards indicate that report content should meet users' needs. As a reviewer, I should not need to know anything about the appraiser's software and how it works.

Some could certainly benefit from a basic writing course. I have seen countless legal page text addendum without a single paragraph break, header or any formatting designed to make it actually readable. Perhaps the penalty for such behavior should be 7 hours of reading reports done by others who write the same way

Regarding the current forms initiative: I wish there was a section that started "The assignment is ...." and another that "The subject is a XXXXXX in XXXX condition with XXXX bedrooms, XXXX Bathrooms, a 2-car enclosed garage, and XXXXX." I might be over-simplifying the issue but the current forms allow/require so much discretion about where to comment about so many factors. (IMHO)

Data from the usability tests show that the new UAD output is much easier to read, and that is due in large part to it doing some of the very things you suggested.