Like it or not, this IS a community here, and if you come charging in telling people how they should be, it's not going to go over well. Many people have been on this forum for years, and people here support each other. I had the privilege of meeting some of them when I crossed the country - people I'd never met before opened up their homes to me for a night or two just because they knew me from this forum.
This is a great bunch of people, worth getting to know. If you can't be bothered with that, and just want service, you can't blame them for getting ticked off when a Newbie shows up with attitude. It's kinda like party crashing.