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ACI just down or out of business

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Concerning ACI Cybersecurity Attack
Cybersecurity attacks have affected many appraisers this year — remember Rapattoni MLS systems going down. Now, First American and ACI have experienced an incident and had to take some systems offline.
A number of companies have asked if their ACI appraisers could use ClickFORMS to complete their assignments while ACI resolves their issues. We said yes, and want to extend that same courtesy to all ACI users. This is a time to band together for the greater good. A cybersecurity attack could happen to any one of us.
So, if you would like to use ClickFORMS to complete your assignments, you are welcome to do so. There is no charge, no fees and no high-pressure sales calls to switch vendors.
  1. Go to AppraisalWorld.com
  2. Go to Sign up – become a member is you're not one already. It's free.
  3. On the home page, you will see the icon for ClickFORMS Desktop. Click it.
  4. On the new page, click on the second option – ClickFORMS Free Trial Download.
  5. This will take you to the Download page – Click on Download.
  6. Install ClickFORMS – you are now ready to start using it.
Click here for a short video to get you up to speed quickly. It's just the basics, but it will minimize any learning curve so you can complete your pending reports.
The full working version of ClickFORMS is good for 30 days. This should be enough time for ACI to resolve their issues and for you to get your appraisals completed. Once ACI solves their issues, you can go back to using your ACI software.
We are offering this as a courtesy to all appraisers who have been impacted by the unfortunate ACI/First American cybersecurity issues and we wish ACI a speedy resolution of their issues.
Happy Holidays to all and Best Wishes for an "uneventful" 2024.
Jeff Bradford
Bradford Technologies, Inc
Excellent sales strategy.... create a win win.
 
Existing ACI XML files can be converted to Total. I converted about 30-files yesterday and have already accessed some. I know it can be don

Existing ACI XML files can be converted to Total. I converted about 30-files yesterday and have already accessed some. I know it can be done.
I have a question. When you do this, does it convert the photos, sketches, maps, etc? I tried this in both Appraise-It pro and Clickforms and most of the information does not convert in to the file.
 
Concerning ACI Cybersecurity Attack
Cybersecurity attacks have affected many appraisers this year — remember Rapattoni MLS systems going down. Now, First American and ACI have experienced an incident and had to take some systems offline.
A number of companies have asked if their ACI appraisers could use ClickFORMS to complete their assignments while ACI resolves their issues. We said yes, and want to extend that same courtesy to all ACI users. This is a time to band together for the greater good. A cybersecurity attack could happen to any one of us.
So, if you would like to use ClickFORMS to complete your assignments, you are welcome to do so. There is no charge, no fees and no high-pressure sales calls to switch vendors.
  1. Go to AppraisalWorld.com
  2. Go to Sign up – become a member is you're not one already. It's free.
  3. On the home page, you will see the icon for ClickFORMS Desktop. Click it.
  4. On the new page, click on the second option – ClickFORMS Free Trial Download.
  5. This will take you to the Download page – Click on Download.
  6. Install ClickFORMS – you are now ready to start using it.
Click here for a short video to get you up to speed quickly. It's just the basics, but it will minimize any learning curve so you can complete your pending reports.
The full working version of ClickFORMS is good for 30 days. This should be enough time for ACI to resolve their issues and for you to get your appraisals completed. Once ACI solves their issues, you can go back to using your ACI software.
We are offering this as a courtesy to all appraisers who have been impacted by the unfortunate ACI/First American cybersecurity issues and we wish ACI a speedy resolution of their issues.
Happy Holidays to all and Best Wishes for an "uneventful" 2024.
Jeff Bradford
Bradford Technologies, Inc
can we use the same computer that ACI is on?
 

2024 Industry and Regulatory Outlook Webinar

No estimated return to operations after First American ‘cybersecurity incident’​



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Cyberawareness, Industry News
Friday, December 22, 2023
First American Financial Corp. cannot estimate how long some of its systems will remain offline after a cybersecurity incident, the company said in a Dec. 22 filing with the U.S. Securities and Exchange Commission.
In the filing, First American said it identified “unauthorized activity on certain of its information technology systems.” The company isolated some systems from the internet after taking steps to contain, assess and remediate the incident, it stated.
“The company is working diligently to restore those systems and resume normal operations as soon as possible, but cannot estimate the duration or extent of the disruption at this time,” the filing stated. “The company has retained leading experts, is working with law enforcement and notified certain regulatory authorities.”
First American also said it is “assessing the impact of the incident and whether it may have a material impact on its financial condition and results of operations, which at this point cannot be determined.”
The disruption of service right before the Christmas holiday is being felt across the real estate industry. First American’s websites are offline across its portfolio, including First American Title, DataTrace, SafeEscrow and ACI, a major provider of appraisal software.
It’s also likely to be felt in the regulatory space, Sterbcow Law Group Managing Attorney Marx Sterbcow said.
“The regulatory environment is likely to encounter massive headwind on the title IT world in 2024-25 due to all of this. The problem is that no matter how much security you have in place, it’s not enough,” he said.
It also remains to be seen how it might impact 1031 exchanges, with the end of the year quickly approaching.
Since cybercriminals never take a holiday, it is imperative that the industry stays extra vigilant at this time of year, Premier One Sales and Marketing Manager Shawn Fox told The Title Report.
“These attacks are being attempted all day long, every day. That’s the real-life pattern. The recent news of successful attacks only reflects those events which have been discovered and disclosed,” he said. “From our perspective, everyone remains a potential target, whether it's a small five-employee title company or a larger underwriter.
“Malicious actors are constantly seeking vulnerabilities to exploit. These cyberattacks, occurring during a downturn in the market, only amplify the existing pressures and stress on all parties in the transaction. As organizations seek to wind down for the year and enjoy the holiday season, there is a greater risk that those critical security checks and balances are overlooked. We urge everyone to pay close attention and be even more diligent in your efforts to stay secure as we seek to close out the year.”
Fox recommends businesses operate under a “zero trust” policy, meaning don’t automatically trust any familiar user or device.
“Just because you have done business with this lender or Realtor for years doesn’t mean they haven’t been compromised. Likewise, accepting your IT administrator’s assurances of complete security should be met with scrutiny,” he said. “It’s important to read, assess, and reevaluate security measures regularly. If you are doing the same thing for IT security today that you were doing three years ago, then you are falling behind.”
Some of the most effective ways Fox suggests to mitigate risk include advanced email security services, multi-factor authentication, and a 24/7 security operations center. Also, have a plan in place for when an incident like what First American faced happens.
“In today's cyber landscape, it's not a question of 'if' but 'when' a cyber event will occur. The key is preventing it from becoming a systemic issue with rapid detection and response preparation,” Fox said. “Have a plan in place for what to do when the bad guys get the best of your defenses. Ensure these components work seamlessly together by conducting thorough research on the products you implement. Remember, your employees are the initial line of defense, so prioritize their training."
First American created a new landing page for updates about the incident. It currently reads, “First American has experienced a cybersecurity incident. In response, we have taken certain systems offline and are working to return to normal business operations as soon as possible.”
The company said its email system is offline and warned “any recipient of an email purporting to be from First American, First American Title or from FirstAm.com should be vigilant about cybersecurity risks and avoid clicking on unknown or suspect links.”
 
This crap never happened when we used to type appraisals and courier them. The whole financial system was segmented secure and everybody made more money. I said it at the time it was crazy to expose the helpless American public to such vulnerability and stupid exposure. Can you imagine the mayhem that can be inflicted with hardly any effort by China, Russia or anybody? Who was the mental midget that made decisions to open up a Pandora's box of stupidity? Oh Essex! we have to progress even if it's stupid when you look at the big picture! Why? Everybody is less happy than before digital bs.. they make less money and the entire financial system is ridiculously vulnerable to mayhem and collapse.
 
You can be an elf at Macy's :)
And you can quit being a JERK and display a little more compassion. Or you can be the second member I put on "Ignore" for "smartassery" on this thread. Your choice.
 
Excellent sales strategy.... create a win win.
No, this is just this guy, lets call him "Bradhole" for the purposes of this thread, backtracking on the furious blowback he got at the "vultureness" of his company's initial tone-deaf response...
 
Yes, that is true, but if you are working on five to six appraisals in the office and they have yet to be converted to XML (because they are NOT finished), then you need to buy the different software and start all over. Existing ACI XML files are of no use; they have been completed and sent
The existing xml files can be used to populate a Total 1004 for purposes of making a template. That has been a time saver for me.
 
Concerning ACI Cybersecurity Attack
Cybersecurity attacks have affected many appraisers this year — remember Rapattoni MLS systems going down. Now, First American and ACI have experienced an incident and had to take some systems offline.
A number of companies have asked if their ACI appraisers could use ClickFORMS to complete their assignments while ACI resolves their issues. We said yes, and want to extend that same courtesy to all ACI users. This is a time to band together for the greater good. A cybersecurity attack could happen to any one of us.
So, if you would like to use ClickFORMS to complete your assignments, you are welcome to do so. There is no charge, no fees and no high-pressure sales calls to switch vendors.
  1. Go to AppraisalWorld.com
  2. Go to Sign up – become a member is you're not one already. It's free.
  3. On the home page, you will see the icon for ClickFORMS Desktop. Click it.
  4. On the new page, click on the second option – ClickFORMS Free Trial Download.
  5. This will take you to the Download page – Click on Download.
  6. Install ClickFORMS – you are now ready to start using it.
Click here for a short video to get you up to speed quickly. It's just the basics, but it will minimize any learning curve so you can complete your pending reports.
The full working version of ClickFORMS is good for 30 days. This should be enough time for ACI to resolve their issues and for you to get your appraisals completed. Once ACI solves their issues, you can go back to using your ACI software.
We are offering this as a courtesy to all appraisers who have been impacted by the unfortunate ACI/First American cybersecurity issues and we wish ACI a speedy resolution of their issues.
Happy Holidays to all and Best Wishes for an "uneventful" 2024.
Jeff Bradford
Bradford Technologies, Inc
1703281530388.png

Got this message through my anti virus (ESET)
 
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