I think there are two concepts at play here and the lines between them are easily crossed.
First, I think it revolves somewhat around fact vs. opinion. In Jennifer's case (assuming all the "facts" she cites are provable in court- once again I do NOT doubt that) then she is dealing with a fact. Her work demonstrating a declining market would, for most, be considered a fact. So removing her from the panel sure appears to be both unfair and dead wrong.
On the other side, there are certainly many legitimate reasons why a client may not want to work with a particular appraiser. Among them might be unprofessional conduct, lack of timely reporting, fee issues, etc. etc. I think we could all agree on some, anyway, that any of us would deem acceptable. And, of course, there are those in which we'd have differing opinions. No matter.
I do not know Jennifer but if Denis says she is an ethical and competent appraiser who knows what she is doing that is simply good enough for me. I do not know any of the parties (that I am aware of) involved here.
So just based upon what I've read this seems a legitimate course of action for her.
But, I am still conflicted a bit over some of the trends here that could ultimately cause some problems for the profession- note this does not involve her specific suit. What concerns me is the possibility that we could start seeing some suits that are really frivolous in nature.
In some other strings there are appraisers who seem to believe that they are entitled to work for a client just because they are licensed. I have never believed that.
So, it is possible that we could see lawsuits over Firm A refusing to put Appraiser A on their panel, even though Firm A already has 15 appraisers in that market where they generate only 2 loans there per month. Or we could see a suit because a client asks an appraiser to answer some innocent and legitimate questions because in that appraiser's mind it rises to a level of coercion even though the rest of us would not agree with that.
Should that sort of thing start to occur, we could well see clients opting to to try to get legislation changed to allow them to assess collateral without an appraiser involved at all. Most of you would not like to see loans being based solely upon an AVM or BPO or the like.
So if you are considering providing her with examples her attorney might use just make sure that there is really some beef in them. If you are not sure let her atorneys decide- but if you know that your instance is just carping over something unclear, you might be doing her a disservice.
Brad