TRESinc
Elite Member
- Joined
- Dec 1, 2011
- Professional Status
- Licensed Appraiser
- State
- Ohio
Right. I'm sure when someone calls you inquiring about your service, before you end the call, you give them a few names of other appraisers in the area. Because you're so confident. I think trying to protect your client relationships just makes good business sense.
This business was about relationships. I'm guessing you came in in the 2000's. Back when you just needed a pulse. You were thrust into the position of "business owner" by sheer luck. I didn't expect you to wrap your head around the concept.
you sure like to make assumptions don't ya? sorry i touched on a nerve for you. i've been in this since the mid-90s and i still have 3 of my original clients. i given them great service and they are apparently quite happy with me since they are still sending orders. but you go right on making assumptions that make you feel all warm and fuzzy inside.
If you do mortgage appraisals, I wonder how your client would feel if you handed their borrower a business card for another lender during the inspection. Or better yet, one of those rate shopping sites. If you did, and they called you on it, would you just say..."what's wrong?...aren't you confident that you can keep the loan?"
mortgage related work makes up less than 30% of my business now, and i've worked hard to make it that way. maybe you should put some effort into marketing yourself to non-mortgage clients instead of whining and crying about how you perceive an ordering platform was designed to make you lose work.
Alamode decided that in spite of the relationship I had with them, in spite of the number of cars I've personally bought for Dave Biggers, that it was up to them to "distribute the wealth". To offer MY CLIENT services from my competition after decades of business...10's of thousands of dollars. This isn't facebook or google. I paid good money to this company.
and you got what you expected in return - software to allow you to work. i can't seem to recall the alamode marketing plan where they held a gun to your head and forced you to use their software. i stopped using them about 5 years ago based on how they were treating appriasers at the time, it's not impossible and it had nothing to do with mercury.
i got some news for you - YOUR client is a client to many more appraisers than you, possibly thousands, and the mercury network did not make it that way.it's true, the world does not revolve around you and the sooner you learn that the better off you will be.