The Importance of Getting Hybrid Appraisals Right
A more streamlined appraisal process won’t materialize until lenders and appraisal management companies understand the critical need for credible, independent data collection.
Disappointment Quickly Sets In
However, as I began a process of discovery, which included accepting hybrid assignments while they were being tested, I had more and more concerns. The first hybrid assignment I accepted was in 2019. It was for the purchase of a two-family property; I received a report with photos and data points. However, I did not have the name of the data collector, so I had no way to gauge the person’s credibility. If I am taking responsibility in this appraisal process, I need to know the source is reliable and credible and not biased.
I communicated with the appraisal management company’s client, asking for the name of the data collector. That simple request turned into a mountain of problems, explanations and arguments—with me needing to educate my client on the Uniform Standards of Professional Appraisal Practice. The result: I discovered the listing agent for the subject property was the data collector. Wait, what?! The listing agent is an advocate for the seller. How can I rely on data collected by a party who isn’t acting independently? If I were to do so, I would not be producing a USPAP-compliant appraisal report. I thought my client would understand. I stood my ground and mandated a third-party data collector. I even offered to have someone in my office complete the data collection. The AMC declined.
This appraisal took six weeks to complete. It would have taken one week if a traditional appraisal had been ordered and I had been able to inspect the property myself. The harm to the consumers on either end of that transaction was alarming.
Worse, I’ve since gleaned that my story is not unique, and this practice is still the norm. Stories I’ve heard from my fellow appraisers involve data collectors who:
- Were hired online, despite past criminal records.
- Report they are the appraiser and are given one-day MLS codes to occupied dwellings.
- Request repairs for maintenance items, despite the fact that they are not appraisers or home inspectors.
A more streamlined appraisal process won’t materialize until lenders and appraisal management companies understand the critical need for credible, independent data collection.
www.nar.realtor
credible...no cheap and fast